Good hotels make guests feel special, says expert
Many people are still willing to splash out on luxury.
Travel insurance policyholders should seek out hotels that allow them to relax and feel special, it is claimed.Giuseppe Cosmai, general manager of Le Mas Candille – a five-star hotel situated in the south of France – suggests the most luxurious residences will encourage occupants to feel at home.Very good food is also a priority for many tourists, so checking the credentials of the chef might be a wise move.Another way to gain a sense of luxury is to book a stay where there is a spa, as treatments are ideal for pampering and unwinding.Mr Cosmai also notes that personalisation of service can be essential for smaller hotels and guest houses, so people should be welcomed and shown to their rooms individually.”I try to have a talk with all of the guests during their stay and to have a cocktail prepared for them every Friday in high season. For me, thats the most important thing,” he states.Such attention to detail tends to be even more crucial during tough economic times, when it is important for hotels to show they have something unique to offer people.Creating special packages aimed at different tastes is just one way to ensure this is the case.Mr Cosmais comments follow an announcement from LVMH, which is the company behind luxury brands such as Louis Vuitton and Moet.The organisation stated it saw a 15 per cent rise in sales during the first nine months of 2011, when compared with the same period in 2010.This may indicate that people are still willing to spend money on items that make them feel special, despite the tough economic times.
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